Customer Support
At Sylogist, we’re dedicated to providing exceptional support to ensure your success. Our comprehensive support services are designed to address your needs promptly and efficiently, so you can focus on what matters most – driving your mission forward.
Product Support
Our Knowledge Center offers comprehensive support for partners and existing customers, including user manuals, FAQs, how-to guides, an extensive knowledge base.
Technical Assistance
SylogistEd Support Options
General & Sales Questions
(405) 275-5690
If you are not an authorized support contact, please contact your administrator or school district.
SylogistMission ERP Support Options
Phone Support
800-289-2014 press 3
(8am to 7pm EST, M-F)
Ticketed Support
Nonprofits
Ticketed Support
K-12 Schools
Payroll by Sylogist Support Options
Phone Support:
800-289-2014 press 6
(8am to 7pm EST, M-F)
Ticketed Support:
All Customers
Portal Connector by Sylogist Support
Phone Support:
403-266-4808
press 1 and then 7
(8am to 7pm EST, M-F)
Ticketed Support:
All Customers
Microsoft Dynamics 365 Support
Phone Support:
403-266-4808
press 1 and then 6
(8am to 7pm EST, M-F)
Ticketed Support:
All Customers
Bellamy Support Options
K-12
Schools
Municipal Government
EpicData Support Options
NaviNet, NaviTrak, NaviView, and NaviBridge Support
Phone Support
North America: 800-663-5386
Europe: +44(0) 1635 521140
Email Support
support-ed@serenic.com
Include serial number and part number of defective product
Training & Onboarding
User Webinars & Workshops
Join our live webinars and workshops to learn about new features and best practices.